About MITE

 

MITE consults with business, government and nonprofits, helping them to move smoothly into and manage mobile and telework environments. MITE’s mission is to provide employee and manager training and business strategy development to enable successful telework arrangements within public and private sector organizations.

We provide "nuts and bolts" consulting and training in the areas of start-up strategies, legal and liability issues, policy development, technology and remote office set-up, supervisory strategies, and teleworker/telemanager issues.

 

More than 50 businesses and government leaders came together 20 years ago create MITE, providing the foundation for our renowned consultation expertise and customized training programs. Since then, MITE has trained more than 12,000 employers through customized training, group presentations, tailored products and its acclaimed seminar series.

 

MITE has been highlighted in more than 40 newspaper and business magazines including: USA Today; Washington Post; Seattle Times; Minneapolis Star Tribune; Cities Business Monthly; National Credit Executives Journal; National Rehabilitation Association; Telecommuting Review; Telecommuting Times; FedEx Magazine; Twin and MN Technology. MITE has also worked to educate legislators about the value of telework, including providing Congressional testimony to the federal Small Business Administration in 2003.

 

MITE is an employer consulting division of RESOURCE, Inc., a private nonprofit, organization.

 

Links:

Consulting Experience

Research Projects

Seminars

 

 

Consulting Experience

 

MITE has assisted in major telework initiatives for: Washington DC Councils of Government; Maryland Department of Transportation; Minnesota Job Skills Partnership; State of Wisconsin; Telework Virginia; Houston, TX; Hennepin County, MN (encompasses the City of Minneapolis); and the Twin Cities Hospital Consortium. MITE has also served as the telework consultant for national programs for persons with disabilities in New Jersey, Kentucky, and Seattle.

 

Corporate clients include but are not limited to: Allina, Andersen Windows; Charter Communications; Chemical Abstracts Services; City of Houston; Dayton Hudson; Discovery Channel; Ecolab; Fairview Corporation; FASEB; Fingerhut; General Motors; Gillette Children’s Hospital; HB Fuller; Health Partners; HealthSystems; Medtronic; LHB Architects; Minneapolis Community Development Agency; National Institutes of Health; Norstan; Overseas Private Investment Corp – OPIC; RBC; Travelers Express; TRW; United Planning Organization; and others. Top

 

Research Projects

 

In 2008 the federal Department of Labor contracted with MITE and the Humphrey Institute of Public Affairs at the University of Minnesota to compile a synthesis of employer telework findings from three national research projects. This synthesis identified the telework practices of various types of employer audiences, rationales for employer use and employer models for hiring teleworkers with disabilities.  [Telework Report Synthesis Report]   The research projects were funded in 2004 by the U.S. Department of Labor, Office of Disability Employment Policy, with research conducted by Virginia Commonwealth University, the Workplace Inc. in Connecticut, and the STRIDE project in Minnesota and Wisconsin. The purpose of these projects was to investigate, develop, and validate strategies likely to yield the largest number of telework positions for people with disabilities in cooperation with Federal and State agencies.

 

From 2004-2007, MITE conducted a major national telework research and demonstration project for the federal Department of Labor. The STRIDE (Strategic Telework Research for Innovative Disability Employment) study examined the business practices of “telework friendly” employers nationwide and the incidence of telework as an option for persons with disabilities. The study was conducted in a metro area (Twin Cities) and rural areas in the state of Wisconsin. Employer case studies were conducted with organizations throughout the Untied States and revealed innovative models for hiring teleworkers with disabilities into new positions. Research topics included types of jobs, industries, employer rationales for telework, telework and company supports, challenges, and strategies and conditions necessary for successful implementation. It was found that greater opportunities are available for current employees with disabilities to transition into telework in comparison to job options for newly hired persons with disabilities. Project partners were MITE, Humphrey Institute, Minnesota Resource Center, Universities of Texas and Wisconsin-Stout Vocational Rehabilitation Institute, Claremont University, Veterans Affairs. Wisconsin Bureau of Risk and Minnesota and Wisconsin Business Advisory Councils. [add link here titled Final STRIDE Telework Report and link to the report]

 

In 2001, MITE worked with the Virginia Commonwealth University to research the satisfaction and outcomes for employees with disabilities engaged in telework. Research topics included types of jobs, wages, benefits, employee satisfaction, and challenges.  Top

 

Seminars

 

MITE has presented at more than 150 local, regional and national conferences, including:

§         Federal Interagency Government Research Conference

§         Federal Office of Disability and Employment Policy Summit

§         Governors Economic Summit

§         Governors Training Services

§         International Call Center Conference

§         International Facilities Management Association

§         International Virtual Office

§         International Telework Academy (Canada)

§         Minnesota Economic Development

§         Minnesota Human Resource Management Conference

§         Minnesota Library Association

§         Minnesota Management Conference

§         Minnesota Technology Association

§         Minnesota Telecommunications Association

§         National Council on Compensation Insurance

§         National Mitel Networks Conference

§         National Professional Society of Managers

§         National Rehabilitation Association

§         Wisconsin Vocational Rehabilitation    Top